ORDER PRODUCT

TERMS & CONDITIONS OF SALE

ORDERS
Placing an order with Impact Parts is easy. We accept phone orders and mail orders including email orders.
By placing an order you are committing to certain expenses such as the cost of the merchandise as well as the shipping and handling required to deliver the merchandise. By placing an order with Impact Parts you agree to these Terms and Conditions of Sale.

PRICING
All prices are quoted FOB Glen Wild NY. All prices and specifications are subject to change without notice, call or email your sales rep and check prices before purchase. Your sales rep will quote the most current pricing and give you shipping information you will need to complete your order.

PAYMENT
We do NOT ship COD.
All orders must be prepaid by credit card, cash, certified check, money order, bank check, or BidPay.com (Western Union). All orders have a $10 Order Processing Fee in addition to shipping and handling. Personal/Company checks are not accepted and will be returned. Bounced Checks: Any check returned for any reason will be immediately turned over for COLLECTION plus an additional $25 fee. International shipments must be prepaid in US dollars with certified funds. BidPay.com is recommended.

SHIPPING (very important)
Most orders can be shipped via UPS. On UPSable orders the shipping charges must be added to the merchandise total and included in the total amount to be prepaid. That is... YOU pay Impact for the merchandise AND the shipping charges on UPSable orders.

Fiberglass Ground Effect kits and Fiberglass Front Bumper Airdams are oversized (too large by UPS standards) and require Truck shipment. Truck shipments are shipped Freight Collect, that is... YOU pay Impact Parts for the merchandise only and YOU pay the truck driver for the shipping charges when the parts are delivered.

Tracking Numbers
In the future Impact Parts will automatically send UPS tracking numbers via email, on orders when an email address is supplied with the order. At this time Impact Parts will not supply tracking numbers on request until 10 days after ship date. Impact Parts will only supply tracking numbers for shipments that are 10 days overdue.

Shipments to a Different Address
Impact Parts will not ship to third party address on orders paid with a credit card. If you need an order shipped to a different address than the card holder's address it must be prepaid with money order, certified check, BidPay.com or Western Union.

SHIPPING DAMAGE
Impact Parts packs all merchandise carefully to prevent damage during shipments. Nevertheless, damage may occur in transit. Any damage in transit is the responsibility of the carrier, part of the shipping charge is insurance. If you receive an order with damage, retain all cartons, packing materials and damaged merchandise for the carrier to inspect. Never refuse shipment or return it without approval since your right to make a damage claim may be denied.
Inspect your order as soon as it arrives. If the damage is apparent upon receipt, accept the merchandise and note the damage and irregularities (such as crushed, torn or broken packing) on the freight bill and have the driver sign it as verification. If the damage is not readily apparent at the time of arrival (where the box is intact but the merchandise inside is damaged), then it must be reported to the shipping company within 24 working hours after receipt of shipment. It is your responsibility to inspect you order on receipt. You must contact the shipper to report any damage.

Impact Parts will under no circumstances shall be liable for the damaged merchandise or for subsequent settlement of the claim with the carrier. However, we would be glad to help you in the event that you need assistance. Please call your sales rep immediately if you receive a damaged shipment.

BACK ORDERS
If Impact Parts is unable to fill the entire order, the balance of the shipment will be placed on back order. If there will be a significant delay, an Impact Parts Sales Rep will call you. All back orders must be canceled by customer or will be automatically shipped upon their availability. There is no cancellation fee on back order cancellations.

CANCELLATIONS & REFUSALS
All cancellations prior to shipping are subject to a 10% cancellation fee. Any cancellation after an order has been shipped, such as a refused shipment, is considered as a Return. Any refund or credit is subject to a 20% restocking fee and shipping & handling charges will be deducted from any refund.

Special Orders & Closeouts
A special order item is not cancelable and is not returnable. All orders for special items are required to be submitted via email or fax. A special order item is your property the instant you ask Impact Parts to order it for you. Your sales rep will inform you of special order items. Special order items include, painted wings, painted spoilers, seats, any parts specifically ordered for you, any parts for racing or competition, any electrical parts, plus many additional parts designated as special order at time of order.

RETURNS
Special orders items can not be returned. Stock items must be returned within 30 days of the ship date. All returns must be approved by Impact Parts sale manager prior to being returned. A Return Authorization (RA) number will be issued and it must be written on the outside of the packages being returned. All returned items must be in unused, unaltered, unpainted condition along with all the hardware, instruction, etc. that it came with originally. Include a copy of the original invoice with all returned merchandise.

All returns are subject to a 20% restocking fee on the purchase price. All returns must be sent shipping prepaid. Any returns sent shipping collect or without an RA number will be refused and returned to the purchaser at his own expense. Shipping costs to and from the purchaser are not refundable. All returnable items must be carefully packed in original packaging or better if the original packaging is not in good condition. Insure the returned goods for their full value. Refunds will not be issued on damaged merchandise.

FORMS OF PAYMENT FOR U.S. CUSTOMERS

1. CREDIT CARD - Impact Parts accepts Master Card, Visa and Discover on UPSable shipped orders that are shipped to the cardholder's address only. Drop shipments, shipments to a third party address, orders for special order items and Truck shipment orders must be prepaid, see below.

2. MONEY ORDER, BANK CHECK, CERTIFIED CHECK or BidPay.com - Please FILL out the PURCHASE ORDER FORM below completely, PRINT it on your printer and MAIL it to us along with your payment. Make checks or money orders payable to "Impact Parts". The signed Purchase order MUST be included with the payment.

FORMS OF PAYMENT FOR FOREIGN CUSTOMERS

1. MONEY ORDER, BANK CHECK, CERTIFIED CHECK or BidPay.com - Please FILL out the PURCHASE ORDER FORM below completely, PRINT it on your printer and MAIL it to us along with your payment. Call or email your sales rep for shipping costs. Make checks or money orders payable to "Impact Parts". The signed Purchase order MUST be included with the payment.

PURCHASE ORDER

By submitting this form you are placing an order.
Submit the PURCHASE ORDER FORM completely filled out with your payment. It must be signed and dated.
If you are paying with Credit Card, you can submit this form via e-mail by clicking on the "Submit This Order" or FAX this form to 1-845-434-5135 (24 hour FAX Line).
How to SAVE the $10 Order Processing Fee... PrePay with BidPay.com, Certified Check or Money Order. Print this Purchase Order and Mail it to; Impact Parts, Att: John/Internet Sales, Box 629, Glen Wild NY 12738.
If you have any questions call Impact Parts Order Line at 1-800-431-3400 to place your order.

Customer Information

NAME:

ADDRESS:

CITY: STATE:

ZIP CODE: COUNTRY:

DAY PHONE: EVENING PHONE:

FAX:E-MAIL:

Vehicle Information

YEARMAKEMODELBODY 2/4-door Etc.

Product Order List

PART # DESCRIPTION PRICE QTY. AMOUNT

Ship to above Address Ship to Address below SUBTOTAL

Name NY RESIDENT SALES TAX
County____________,____%

Street SHIPPING CHARGES
on UPSable Orders

City State Zip Order Processing Fee
(cross this out if Prepaid) 10.00

Phone # TOTAL

Payment Information

Payment Type: Credit Card Bank Check Money Order
Certified Check BidPay.com

Credit Card w/ exp. date,
Check or Transfer ID#:

Bank Info - Name & Phone#:

I ,(email sign with your email address) have read and understood Impact Parts' "Terms & Conditions of Sale" and agree to them. I have placed the above purchase order and authorize Impact Parts to collect payment as I have indicated above and direct Impact Parts to ship the above listed items to the address indicated above.

CUSTOMER SIGNATURE ______________________________DATE_________

Mail Order To:

impact parts Box 629 Glen Wild Rd
Glen Wild NY 12738
1-845-434-3338

PART #	DESCRIPTION	PRICE	QTY.	AMOUNT





Ship to above Address Ship to Address below		SUBTOTAL
Name		NY RESIDENT SALES TAX County____________,____%
Street		SHIPPING CHARGES on UPSable Orders
City State Zip		Order Processing Fee (cross this out if Prepaid)		10.00
Phone #		TOTAL

Payment Type:	Credit Card Bank Check Money Order Certified Check BidPay.com
Credit Card w/ exp. date, Check or Transfer ID#:
Bank Info - Name & Phone#:
I ,(email sign with your email address) have read and understood Impact Parts' "Terms & Conditions of Sale" and agree to them. I have placed the above purchase order and authorize Impact Parts to collect payment as I have indicated above and direct Impact Parts to ship the above listed items to the address indicated above.
CUSTOMER SIGNATURE ______________________________DATE_________